Subject: Ticket Assigned - offer not applied
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 05 Mar 2022 09:10:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  offer not applied User                    1659980574           12:50 PM, 05th Mar                     User                    Hi Team           12:50 PM, 05th Mar                   mayar                   Hi ,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:51 PM, 05th Mar                     User                    I placed order at 3:35 AM in an offer half of bill , at the time of order it was showing me payment of 7 rial now i get message for 13 rial           12:51 PM, 05th Mar                     User                    Can you please check it order number is 1659980574           12:52 PM, 05th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:54 PM, 05th Mar                     User                    Sure           12:54 PM, 05th Mar                   mayar                   As i checked the order no offer has been applied           12:55 PM, 05th Mar                     User                    At the time of offer there was offer for half bill payment           12:56 PM, 05th Mar                     User                    How ridiculous now it showing full payment           12:56 PM, 05th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           12:58 PM, 05th Mar                   mayar                   Please share with us picture for the offer .           12:58 PM, 05th Mar                     User                                12:58 PM, 05th Mar                     User                    In this pic it show order before 4 AM and pay half for bill           12:59 PM, 05th Mar                     User                    Is itn't           12:59 PM, 05th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:02 PM, 05th Mar                     User                    How will i get update           01:02 PM, 05th Mar                     User                    Offer was valid at the time of order am i right?           01:02 PM, 05th Mar                   mayar                   please share with us your email address so that we can contact you regards           01:03 PM, 05th Mar                     User                    [email-masked]           01:03 PM, 05th Mar                     User                    +968-91927803           01:04 PM, 05th Mar                   mayar                   we will do the needful           01:06 PM, 05th Mar                     User                    Ok thanks for support, update me once issue fixed well before delivery           01:07 PM, 05th Mar                     User                    Have a nice day           01:07 PM, 05th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:09 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3977722