Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 11:22:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9559847969 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503133030            03:01 PM, 04th Mar                   mayar                   Hi shaima ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:02 PM, 04th Mar                     hello                    Hello mayar           03:03 PM, 04th Mar                     hello                    I received message today that they’re cancel one dress of my order           03:05 PM, 04th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:05 PM, 04th Mar                     hello                    So please if they’re cancel the dress you cancel also one legging           03:06 PM, 04th Mar                     hello                    I ordered to match together           03:06 PM, 04th Mar                   mayar                   We are apologising for that but the order has been conformed.           03:08 PM, 04th Mar                   mayar                   We can't cancel the item .           03:09 PM, 04th Mar                     hello                    ??           03:09 PM, 04th Mar                   mayar                   We can't make any amendment on the order a it's been confirmed .           03:12 PM, 04th Mar                     hello                    Ok .. why they are cancel one dress           03:13 PM, 04th Mar                     hello                    They can send another if have any damage           03:13 PM, 04th Mar                   mayar                   The item has been cancelled due to it's out of stock .           03:14 PM, 04th Mar                     hello                    They’re can’t take from any shop?!           03:14 PM, 04th Mar                   mayar                   You can by the item from the shop.           03:16 PM, 04th Mar                     hello                    Ok I will try to check           03:16 PM, 04th Mar                     hello                    Thank you           03:16 PM, 04th Mar                   mayar                   Or you can  fill in your email address in the Notify Me section. You will be updated again when the item is on stock again .           03:17 PM, 04th Mar                   mayar                   Is there is any thing else i can help you with .           03:18 PM, 04th Mar                     hello                    Ok I will           03:19 PM, 04th Mar                     hello                    No thanks           03:19 PM, 04th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3974785