Subject: Ticket Assigned - Conversation with shahazad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 10:57:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahazad shahazad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahazad Bot:  Hi Shahazad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9557831318 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554456501            02:35 PM, 04th Mar                   
   shahazad                    Ok           02:35 PM, 04th Mar                   mayar                   Hi Shahazad, Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:36 PM, 04th Mar                     shahazad                    Hello mayar           02:37 PM, 04th Mar                     shahazad                    I would like to get back my last order9557831318..I will collect by today evening           02:38 PM, 04th Mar                     shahazad                    Can you help me with that?           02:38 PM, 04th Mar                     shahazad                    It seems to be returned           02:38 PM, 04th Mar                     shahazad                    I were very busy and I couldn't collect it           02:39 PM, 04th Mar                     shahazad                    Once I came and it was after 10pm..sadly shop was closed           02:39 PM, 04th Mar                     shahazad                    Please help me to ge
 t back the order           02:40 PM, 04th Mar                     shahazad                    Mayar ??           02:43 PM, 04th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:45 PM, 04th Mar                   mayar                   We are apologising for that as the order as been returned to the ware house and the refund has been done we can't return the order again           02:46 PM, 04th Mar                   mayar                   we request you to place a new order           02:47 PM, 04th Mar                     shahazad                    No chances??           02:47 PM, 04th Mar                   Aya                   Please accept our full apology about the inconvenience we had caused to you. we will do our best to not repeat such a mistake, and we kindly ask you to please re order the item you wish and we will do our best to meet all your wish.           02:51 PM, 04th Ma
 r                   Ziena                   Is there anything I can help you with?           02:53 PM, 04th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:55 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3974698