Subject: Ticket Assigned - Conversation with fasin muhammed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 10:50:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  fasin muhammed fasin muhammed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fasin muhammed Bot:  Hi Fasin Muhammed ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  543875052            02:27 PM, 04th Mar                     fasin muhammed                    Okey           02:27 PM, 04th Mar                     fasin muhammed                    I made an return request 2 days before and what is the update?           02:28 PM, 04th Mar                   mayar                   Hi Fasin , Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:29 PM, 04th Mar                     fasin muhammed                    I           02:29 PM, 04th Mar                     fasin muhammed                    I made an return request 2 days before and still no update for it why?           02:30 PM, 04th Mar                     fasin muhammed                    Hello           02:32 PM, 04th Mar                   mayar                   Could you please share your order number so that I can assist you further?           02:32 PM, 04th Mar                     fasin muhammed                    9559452383           02:33 PM, 04th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:35 PM, 04th Mar                   mayar                   Ads i checked the driver is out for pick up today           02:36 PM, 04th Mar                     fasin muhammed                    How i get refund           02:38 PM, 04th Mar                     fasin muhammed                    Through bank account           02:38 PM, 04th Mar                     fasin muhammed                    I need it to transfer bank account not in max credit           02:38 PM, 04th Mar                   mayar                   The refund will be done in my credit as the payment was cash on delivery           02:41 PM, 04th Mar                   mayar                   Is there is any thing else i can help you with           02:47 PM, 04th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:49 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3974673