Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 10:50:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  /startOver Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9559886100 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501766679            02:27 PM, 04th Mar                   mayar                   Hi ,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:29 PM, 04th Mar                     hello                    Hello mayar           02:30 PM, 04th Mar                     hello                    So i have a question. I just order 15 mint ago           02:30 PM, 04th Mar                     hello                    I want to ask if i can change the order from shipping out.  To. Pick up.  Today           02:31 PM, 04th Mar                     hello                    And if is possible, to request gift wrapping           02:32 PM, 04th Mar                     hello                    Also           02:32 PM, 04th Mar                     hello                    Pick up from Deerfield’s mall brunch           02:33 PM, 04th Mar                   mayar                   We are apologising for that but the delivery method can't be changed after the ode is placed           02:33 PM, 04th Mar                     hello                    Is still not placed “ in my status           02:34 PM, 04th Mar                     hello                    For the ? gift wrapping?           02:35 PM, 04th Mar                   mayar                   The order is placed but not conformed yet           02:38 PM, 04th Mar                   mayar                   Is there any thing else i can help you with           02:42 PM, 04th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:47 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3974674