Subject: Ticket Assigned - Conversation with where is my delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 01 Mar 2022 03:51:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with where is my delivery where is my delivery                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  where is my delivery Bot:  Hi Where Is My Delivery ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your
  payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96567745810            07:03 PM, 28th Feb                   Aya                   Hello, I am Aya, thank you for contac
 ting us. how may I help you today.           07:03 PM, 28th Feb                     where is my delivery                    8158996075 my delivery not at come           07:04 PM, 28th Feb                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:05 PM, 28th Feb                     where is my delivery                             07:06 PM, 28th Feb                   Aya                   Please confirm your phone contact number in order to be fully assisted.           07:07 PM, 28th Feb                     where is my delivery                    +96567745810           07:08 PM, 28th Feb                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           
 07:09 PM, 28th Feb                   Aya                   We would like to inform you that you will be contacted within 24 hours through your email.           07:10 PM, 28th Feb                   Aya                   Is there anything else may I assist you?           07:10 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3956891