Subject: New Reply Received - Need escalation refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Feb 2022 16:11:24 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Need escalation refund  Ticket comment <div class="ydp9ab5e198yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">there is no response from your team still waiting there is no refund </div>
<div dir="ltr">please refund this order <span><a href="https://www.splashfashions.com/ae/en/my-account/order/9557040780?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline; font-family: Helvetica Neue, Helvetica, Arial, sans-serif" rel="noreferrer" target="_blank" class="enhancr_card_5966163290">955704078</a><span style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif">0 </span></span><div><br></div>
<div id="ydp1d05dbd0enhancr_card_5966163290" class="ydp1d05dbd0yahoo-link-enhancr-card ydp1d05dbd0yahoo-link-enhancr-not-allow-cover ydp1d05dbd0ymail-preserve-class ydp1d05dbd0ymail-preserve-style" style="max-width:400px;font-family:YahooSans, Helvetica Neue, Segoe UI, Helvetica, Arial, sans-serif">
<a href="https://www.splashfashions.com/ae/en/my-account/order/9557040780?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="text-decoration:none !important;color:#000 !important" class="ydp1d05dbd0yahoo-enhancr-cardlink" rel="noreferrer" target="_blank"></a><table border="0" class="ydp1d05dbd0card-wrapper ydp1d05dbd0yahoo-ignore-table" cellpadding="0" cellspacing="0" style="max-width:400px"><tbody><tr><td width="400"><table border="0" class="ydp1d05dbd0card ydp1d05dbd0yahoo-ignore-table" cellpadding="0" cellspacing="0" width="100%" style="max-width:400px;border-width:1px;border-style:solid;border-color:rgb(224, 228, 233);border-radius:2px"><tbody><tr><td><table border="0" class="ydp1d05dbd0card-info ydp1d05dbd0yahoo-ignore-table" cellpadding="0" cellspacing="0" style="background:#fff;position:relative;width:100%;max-width:400px;border-radius:0 0 2px 2px;border-top:1px solid rgb(224, 228, 233)"><tbody><tr>
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<h2 class="ydp1d05dbd0card-title" style="font-size: 14px; line-height: 19px; margin: 0px 0px 6px; font-family: YahooSans, Helvetica Neue, Segoe UI, Helvetica, Arial, sans-serif; color: rgb(29, 34, 40); max-width: 314px">Online Shopping at Splash</h2>
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<div><br></div> also another one has been issued and credited to the bank.</div>
<div dir="ltr">please solve the issue</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, February 21, 2022, 09:33:49 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Abdul,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3909717