Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Feb 2022 19:20:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery I had ordered for 
SPLASH
Set of 2 - Solid Maxi Dress with Long Sleeves and Side  slit. 
I got only the inner gown but no long sleeved dress.
On calling your customer care, the only solution offered was return and refund.
No effort to try to get the missing piece was made. It was more larking as this happened twice for the same dress and the solution offered against was return and refund.
It is a pity that regular customers are getting such poor service . Not at al expected from your company.
Will be grateful if you can arrange for the set at the earliest. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3922904