Subject: New Reply Received - Need escalation refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 17:53:16 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Need escalation refund  Ticket comment <div>There were two packages for return one has been refund but for another one?</div>
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<a href="https://www.splashfashions.com/ae/en/my-account/order/9557040780?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" target="_blank" rel="noreferrer">955704078</a>0<div id="temp-enhancr-placeholder" class="enhancr-placeholder-medium"></div>
<br><br>For this order there is no refund its also been picked up before 4-5 days ago</div>
<div>Please refund for this also asap<br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, February 19, 2022, 9:49 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Abdul Jamal,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 22.50) on (2/19/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3909717