Subject: Ticket Assigned - Fwd: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 16:42:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: We’ve received your return request. I still have not received the refund for the attached 5 items which is
picked up on January 27th.

Return Request Number: 1002023153
Order number: 9555240675
Refund Amount: AED 270.9

Sending also return request email to review.
Please advise!

---------- Forwarded message ---------
From: Centrepoint <[email-masked]>
Date: Wed., Jan. 26, 2022, 8:33 p.m.
Subject: We’ve received your return request.
To: Farhana Sabrin <[email-masked]>

Here’s what you need to do next.

<https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
<https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
[image:
android icon]
<https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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Shoe
Mart
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We’ve received your return request.

Hi Farhana Sabrin, thank you for getting in touch with us. Here’s how your
return 1002023153 for order 9555240675 will work.Our delivery partner will
pick up your return in around 2-5 business days.
*Order Details *

Item

Description

Total Price
*SPLASH*
Sustainable Solid Tunic Top with Pockets and V-neck
Color: Pink
Size: 14
Quantity: 1 AED 35.1
*SPLASH*
Denim Collared Tunic with Long Sleeves and Waist Tie-Up
Color: Green
Size: L
Quantity: 1 AED 53.1
*SPLASH*
Denim Collared Tunic with Long Sleeves and Waist Tie-Up
Color: Blue
Size: L
Quantity: 1 AED 53.1
*SPLASH*
Solid Denim Collared Tunic with Long Sleeves and Pocket
Color: Blue
Size: L
Quantity: 1 AED 49.5
*SPLASH*
Sustainable Printed Tunic with Tie Neck and Long Sleeves
Color: Black
Size: 14
Quantity: 1 AED 80.1

Total *AED 270.9*
1. Box up your return

Please include the invoice, price tags and any warranty information.
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
3. Receive your refund

This will be issued after we receive your products in our warehouse and
conduct a quality check.
Here's how your refund works:

   - If you’ve paid by Cash on Delivery, your refund will be credited to
   your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days
   to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
   will also be credited to your My Credit balance.

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