Subject: New Reply Received - need esc
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 07:36:28 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need esc  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Akshay,</div>
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<div class="MsoNormal">Store has not created any DO for this order in GDMS. Please ask concerned person to call me.</div>
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<div class="MsoNormal">Thanks &amp; Regards ,</div>
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<div class="MsoNormal">Afaq Ahmad</div>
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<div class="MsoNormal">Desk: +971 4 809 4235</div>
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<div class="MsoNormal">Cell :  +971  50 734 2564</div>
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<div class="MsoNormal">Email : <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
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<span style="color:black"><img width="389" height="160" style="width:4.052in;height:1.6666in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNzk4MjczNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cY9LZJa1omWgGLZnWgk_Tu4wqPWVk0-T1qNnYDpzbJw"></span><span style="color:#212121"></span>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 15, 2022 5:31 PM<br>
<b>To:</b> Hema Govindaraju (TCS) &lt;[email-masked]&gt;; Afaq Ahmad (TCS) &lt;[email-masked]&gt;; LMG OMS &lt;[email-masked]&gt;; Sankar Thulasimani &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;;
 Akshay Berry &lt;[email-masked]&gt;; Babyshop Home Delivery &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; Masood Siddiqui &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Manoj Thankappan
 &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;<br>
<b>Cc:</b> Babyshop &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Saravana Ganapathy &lt;[email-masked]&gt;; Peter Dsouza &lt;[email-masked]&gt;;
 Ahamed Fayaz (TCS) &lt;[email-masked]&gt;; Ramu Duraikannu (TCS) &lt;[email-masked]&gt;; LMG GDMS &lt;[email-masked]&gt;; LMG WMS &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Return RBC-CBC order - RITM0476767</div>
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<a id="OWAAMFE50A464C02A482A96B9A733BB9B3C46" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>,</div>
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<div class="MsoNormal">Any update if the return DO has been created?</div>
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<div class="MsoNormal">Customer keeps chasing us for the return of the item.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Email: <a href="mailto:[email-masked]" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
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<b>From:</b> Hema Govindaraju (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 13, 2022 6:08 PM<br>
<b>To:</b> Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG OMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sankar Thulasimani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Peter Dsouza &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahamed Fayaz (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ramu Duraikannu (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG GDMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG WMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Return RBC-CBC order - RITM0476767</div>
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<div class="MsoNormal">Hi <a id="OWAAMC899002DB19A4CC981DEC585909640A3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>,</div>
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<div class="MsoNormal">The mentioned order 9512464700 has the following items.</div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="212" style="width:159.0pt;border-collapse:collapse">
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<td width="77" style="width:58.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style="color:black">ORDER_NO</span></div>
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<div class="MsoNormal"><span style="color:black">ITEM_ID</span></div>
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<td width="64" style="width:48.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style="color:black">GDMS</span></div>
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<td width="77" style="width:58.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9512464700</span></div>
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<td width="71" style="width:53.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">163494081</span></div>
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<td width="64" style="width:48.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style="color:black">Yes</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9512464700</span></div>
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<td width="71" style="width:53.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">163113910</span></div>
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<td width="64" style="width:48.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style="color:black">No</span></div>
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<td width="77" style="width:58.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9512464700</span></div>
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<td width="71" style="width:53.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">163618571</span></div>
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<td width="64" style="width:48.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style="color:black">No</span></div>
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<div class="MsoNormal">For the item <span style="color:black">163494081, return has been created with the RMA 1002017467.</span>
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<div class="MsoNormal"><span style="color:black">Kindly check and do the needful.</span></div>
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<div class="MsoNormal"><span style="color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="color:black">Hema Govindaraju</span></div>
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<div class="MsoNormal"><span style="color:black">OMS Application Support</span></div>
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<b>From:</b> Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, February 12, 2022 9:06 PM<br>
<b>To:</b> LMG OMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sankar Thulasimani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Peter Dsouza &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahamed Fayaz (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ramu Duraikannu (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG GDMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG WMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Return RBC-CBC order - RITM0476767</div>
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<div class="MsoNormal">Hi <a id="OWAAM26A8A0259AE24F1D9E7AA3ADC584BAF2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi Sankar  Podiyattillam</span></a>,</div>
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<div class="MsoNormal">Order <span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
9512464700 is a non GDMS order so return DO can not be created in GDMS.</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM560A9E7890A844B98E05557210C9CE1F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@LMG OMS</span></a>/<a id="OWAAM3D5557DD08784AA68B73E8A989268930" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@Sankar
 Thulasimani</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please check.</span></div>
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<div class="MsoNormal">Thanks &amp; Regards ,</div>
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<div class="MsoNormal">Afaq Ahmad</div>
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<div class="MsoNormal">Desk: +971 4 809 4235</div>
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<div class="MsoNormal">Cell :  +971  50 734 2564</div>
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<div class="MsoNormal">Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<span style="color:black"><img width="389" height="160" style="width:4.052in;height:1.6666in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNzk4MjczNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i5uRVZuSP2QeQZ0I0fI-jqZY_94tmUWSYgJ0D0LGwe0"></span><span style="color:#212121"></span>
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<b>From:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, February 12, 2022 11:13 AM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Peter Dsouza &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
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<div class="MsoNormal">Dear Afaq</div>
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<div class="MsoNormal">Can you help me to create a return DO for the invoice number
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>9512464700. Please do it in priority as it is long back issue and customer is chasing the same.</span>
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<div class="MsoNormal">SR NO.<b><span style="font-size:10.0pt;font-family:SourceSansPro;color:#2E2E2E;background:#E6E9EB"> RITM0476767</span></b>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry/Ankur in reading : We will check with LMIT and try to resolve the same asap</span></b></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>RDC Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>[email-masked]</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, February 11, 2022 6:40 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi <a id="OWAAM7D7D87279BD345D6B663DF144C0C2B54" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Please assist as to what can be done here. Customer keeps chasing us for the collection.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 7, 2022 7:34 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAM5D5EEDB239FB44D3BE500F11F3B8524E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Masood Siddiqui</span></a>
<a id="OWAAM32A46997967142489E9039A3FBFF7595" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Please assist here.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 7, 2022 7:31 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear Akshay,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Given order booked in SRCC Not WWD. Therefore return DO we cannot created in GDMS.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Rgds</div>
<div></div>
<div class="MsoNormal">Rajesh </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 7, 2022 6:33 PM<br>
<b>To:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAME7F2D9F826864DEC9B510659E28AED71" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anand Nukala</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Ticket has to be raised from your end.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 7, 2022 5:51 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi Akshay,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Did you raise ticket if yes please share with us.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 7, 2022 5:39 PM<br>
<b>To:</b> Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAMC9E20A27029A4C688DA82244D46B5F75" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anand Nukala</span></a>
<a id="OWAAMF04C4D2AAE954F9B86EC5C42846C8419" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Any update on the below? </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Return collection still pending.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 1, 2022 7:49 PM<br>
<b>To:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi <a id="OWAAM4164F970C5904FA3841F2F93EF38E5EE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anand Nukala</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Please share ticket number for providing access/user creation.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormal">Thanks &amp; Regards ,</div>
<div></div>
<div class="MsoNormal">Afaq Ahmad</div>
<div></div>
<div class="MsoNormal">Desk: +971 4 809 4235</div>
<div></div>
<div class="MsoNormal">Cell :  +971  50 734 2564</div>
<div></div>
<div class="MsoNormal">Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</div>
<div></div>
<div class="MsoNormal" style="background:white"><span style="color:#0563C1"> </span></div>
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<div class="MsoNormal" style="background:white">
<span style="color:black"><img width="389" height="160" style="width:4.052in;height:1.6666in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNzk4MjczNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i5uRVZuSP2QeQZ0I0fI-jqZY_94tmUWSYgJ0D0LGwe0"></span><span style="color:#212121"></span>
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<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 01, 2022 6:43 PM<br>
<b>To:</b> Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAM6099266E7832440DAB5F8259B1635443" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>
<a id="OWAAMF636035542084A3BB12DDA14828F8548" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Masood Siddiqui</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Any update if this was resolved.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, January 28, 2022 1:15 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi Akshay</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">I believe the team has to create a forward do &amp; close it for accepting return /create Return DO. Store team will have access for creating SRCC forward DO.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAMD12934A8C9E9415E8F1EDFAAC7884707" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a> – ps extend the access to wh team for creating store
 collection DO/Return DO if not avl.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Warm Regards</div>
<div></div>
<div class="MsoNormal">Masood Siddiqui</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, January 28, 2022 1:09 PM<br>
<b>To:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home
 Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masood Siddiqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Afaq Ahmad (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAM76508B3D51024EF9BA6978795DBF7A73" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Masood Siddiqui</span></a>
<a id="OWAAMF7004409E7AD4AFC819C61EB6678A56B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Need assistance here as team is unable to create DO for return collection.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 5:23 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Kotian (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear Akshay,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Kindly help us and raise SR.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 4:49 PM<br>
<b>To:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Kotian (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear Anand</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormal">Raise the SR to IT</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b></div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
</div>
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<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>RDC Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>[email-masked]</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b>
</div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 4:46 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Kotian (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"><a id="OWAAMC00C536E7D5C47C583DCFA8AD2DABAC4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi Sankar  Podiyattillam</span></a></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 4:44 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Kotian (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear <a id="OWAAM084BB8CD7A274F9DB20597A7E2031C2F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">we are not able to create DO for return collection due to given order is SRCC.
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear<a href="mailto:@Ravi%20%20Kotian%20([email-masked])" rel="noreferrer"><span style="background:#E1DFDD">@Ravi  Kotian ([email-masked])</span></a><span style="color:black;background:#E1DFDD">
</span>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Plz do the need full</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Anand Nukala</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh
 Lama</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
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<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>
</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971543097515
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971544764797</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<div></div>
<div class="MsoNormal">
<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0070C0'>[email-masked]</span></a><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b>
</div>
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<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 1:53 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Thanks Annkur!</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">
<a id="OWAAM0D60AAE31BA946358E0C069EDEDAC957" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a>
<a id="OWAAMA7BA0EB8EC664A8D94DF89589E1F3C6E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anand Nukala</span></a> arrange return collection from customer.</div>
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<div> </div>
<div class="MsoNormal">RMA number: 1002017467</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 1:37 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi <a id="OWAAM4A40CB0E2C884594A76A372E66D7D7D5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Approved</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div class="MsoNormal">Ankur </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 25, 2022 1:20 PM<br>
<b>To:</b> Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Hi <a id="OWAAM33FA692EF69F4DAB846A22F3C45ECF35" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Need approval for return of the item as it is not available for exchange.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">163494081 - BABYZEN - BABYZEN YOYO Stroller Seat with Canopy</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;color:windowtext">[email-masked]</span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T: +971 4 5172125</span></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 28, 2021 5:13 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saravana Ganapathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear Team , </div>
<div></div>
<div class="MsoNormal">Pls note the item is not available in warehouse for exchange ,
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormal">Thanks &amp; Regards,</div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'></span></b>
</div>
<div><b> </b></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Manoj Thankappan
</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#767171'>Landmark</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#767171'>RDC Operations</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'> –
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#767171'>Non Home</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
</div>
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<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
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<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 5571
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 241 4534
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#399AFA'>[email-masked]</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 28, 2021 11:07 AM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manoj Thankappan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3467066] - need esc</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Dear Manoj,</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal">Kindly refer the below trail mail from support team, As per attached picture customer has received damage item through C&amp;C delivery.</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Pankaj Giri</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh
 Lama</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, November 27, 2021 3:47 AM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sameer Koothalikutty &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3467066] - need esc</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date :  Nov 12, 2021<br>
Order ID:  9512464700<br>
Tracking ID: 202111133019177<br>
Item ID: 163494081<br>
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Assistance Required: Damaged Item Received<br>
Issue Description: Customer emailed us informing that she received the item on 11/16/21  but the item which they received is damaged, customer also provided us the picture of defective part of the item (She can't see though this window clearly). Now customer
 is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We appreciate your help!<br>
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Regards,<br>
Kmali</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3467066