Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 19:33:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  00971547244949            11:19 PM, 13th Feb                   mayar                   Hi ,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:20 PM, 13th Feb                     hello                             11:21 PM, 13th Feb                     hello                    I didn’t get my refund as I canceled one of shirt in the cart           11:21 PM, 13th Feb                     hello                             11:22 PM, 13th Feb                   mayar                   Could you please share your order number so that I can assist you further?           11:24 PM, 13th Feb                     hello                             11:24 PM, 13th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           11:25 PM, 13th Feb                     hello                    If you cannot refund just change the size           11:26 PM, 13th Feb                   mayar                   We regret to inform you that the product ( Sustainable Iconic Printed Crew Neck T-shirt with Short Sleeves ) from order No. (9557596567 ) has been canceled due to its out of stock so we have partially shipped your order and the order invoice has been adjusted. The order will be delivered within the specified time, and in the event that you do not receive the order within the specified time, please contact us again in order to serve you to the fullest.  Thank you for your cooperation and shopping with us.   We apologize for any inconvenience and thank you for your patience.           11:27 PM, 13th Feb                     hello                    Thank you           11:29 PM, 13th Feb                   mayar                   Is there anything else i can help you with?            11:30 PM, 13th Feb                     hello                    How much I have to pay  now??           11:30 PM, 13th Feb                     hello                    My shopping history is showing the same amount           11:31 PM, 13th Feb                   mayar                   this amount	69 will deducted           11:31 PM, 13th Feb                     hello                    Ok Thanks mayar           11:32 PM, 13th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:33 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3889336