Subject: Ticket Assigned - Conversation with kimple
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 18:48:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kimple kimple                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kimple Bot:  Hi Kimple ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card iss
 uer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529292394            10:39 PM, 13th Feb                   mayar                   Hi Kimple,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:39 PM, 13th Feb                   mayar                   Hi Kimple, I have not received a response from you still, please confirm if we are still connected?           10:41 PM, 13th Feb       
             mayar                   Hi Kimple, I have not received a response from you still, please confirm if we are still connected?           10:43 PM, 13th Feb                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:47 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3889208