Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 11 Feb 2022 00:58:46 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">

<div dir="ltr">Dear sir/Mam</div>
<div dir="ltr">
I proceeded my on line shopping, but I did not find the (My credit) option to choose as my payment option, please help me to finish shopping and use the credit on my credit wallet.</div>
<div dir="ltr">Thanks <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 9 Feb 2022, at 2:41 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Muska,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 149) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
<div> </div>
<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3869154