Subject: Ticket Assigned - Conversation with this ks
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 20:48:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with this ks this ks                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  this ks Bot:  Hi This Ks ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8157073265 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566166975            12:44 AM, 10th Feb                     this ks                    Just deliver my order before 1pm or after 5pm tomorrow thanks           12:45 AM, 10th Feb                     this ks                    In between i am not available           12:45 AM, 10th Feb                   mayar                   Hi ,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:45 AM, 10th Feb                   mayar                   We would like to inform you that we do not know the exact time, but if you receive a call from the courier  partner, please inform him of the appropriate time for you to receive the order           12:46 AM, 10th Feb                     this ks                    Ok thanks           12:46 AM, 10th Feb                     this ks                    Do the courier boy knows english or urdu?           12:46 AM, 10th Feb                     this ks                    Actually i dnt know arabic to communicate           12:47 AM, 10th Feb                   mayar                   English           12:47 AM, 10th Feb                     this ks                    Ok thats good           12:48 AM, 10th Feb                   mayar                   Is there anything else i can help you with?            12:48 AM, 10th Feb                     this ks                    Thanku           12:48 AM, 10th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:48 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3873501