Subject: Ticket Assigned - Conversation with anum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 20:19:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anum anum                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anum Bot:  Hi Anum ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9557095993 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524127818            12:12 AM, 10th Feb                     anum                    Sure           12:12 AM, 10th Feb                   mayar                   Hi Anum,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:12 AM, 10th Feb                     anum                    Hey           12:12 AM, 10th Feb                     anum                    I have placed order todayy           12:13 AM, 10th Feb                     anum                    But I received an email now           12:13 AM, 10th Feb                     anum                    That my order wasn't processed           12:13 AM, 10th Feb                     anum                    Although the amount is deducted           12:13 AM, 10th Feb                     anum                    And on app it shows that it placed           12:13 AM, 10th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           12:14 AM, 10th Feb                     anum                    Sure           12:14 AM, 10th Feb                   mayar                   Please note that the order (9557095993 ) has been placed successfully,     We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1 - 2 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:15 AM, 10th Feb                   mayar                   Is there anything else i can help you with?            12:17 AM, 10th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:19 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3873436