Subject: Ticket Assigned - Conversation with mini suresh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 18:35:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mini suresh mini suresh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mini suresh Bot:  Hi Mini Suresh ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - 
 card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  9947182243            10:30 PM, 09th Feb                   mayar                   Hi Mini,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:31 PM, 09th Feb                     mini suresh                    Hi good evening           10:31 PM, 09th Feb                     mini suresh                    I made an order on 20 Jan and one item was cancelled but the refund was not initiated till now??           10:32 PM, 09th Feb                     mini suresh     
                Can u please check this           10:32 PM, 09th Feb                   mayar                   Could you please share your order number so that I can assist you further?           10:33 PM, 09th Feb                     mini suresh                    Sorry it's ok           10:34 PM, 09th Feb                     mini suresh                    I got the refund           10:34 PM, 09th Feb                     mini suresh                    Sorry to bother u           10:34 PM, 09th Feb                   mayar                   Thank you for shopping with us and have a great day! Stay Safe!   We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.            10:35 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3873127