Subject: Ticket Assigned - Conversation with vignesh kumar govindaraj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 17:47:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vignesh kumar govindaraj vignesh kumar govindaraj                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vignesh kumar govindaraj Bot:  Hi Vignesh Kumar Govindaraj ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund w
 ill depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971589348921            09:29 PM, 09th Feb                   mayar                   Hi Vignesh,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:29 PM, 09th Feb                     vignesh kumar govindaraj                    I'm speaking with Tamil language only           09:3
 0 PM, 09th Feb                     vignesh kumar govindaraj                             09:30 PM, 09th Feb                     vignesh kumar govindaraj                             09:31 PM, 09th Feb                     vignesh kumar govindaraj                    /startOver           09:32 PM, 09th Feb                     vignesh kumar govindaraj                    /startOver           09:32 PM, 09th Feb                   mayar                   we are sorry we speaking Arabic or English           09:33 PM, 09th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:33 PM, 09th Feb                     vignesh kumar govindaraj                    Ok speaking English           09:34 PM, 09th Feb                     vignesh kumar govindaraj                    /startOver           09:36 PM, 09th Feb                   mayar                   Thank you for allowing me the time to check. I app
 reciate your patience.           09:38 PM, 09th Feb                   mayar                   how many items did you gave to courier partner           09:38 PM, 09th Feb                   mayar                   Hi Vignesh, I have not received a response from you still, please confirm if we are still connected?           09:42 PM, 09th Feb                   mayar                   Hi Vignesh, I have not received a response from you still, please confirm if we are still connected?           09:44 PM, 09th Feb                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:46 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3872983