Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 17:40:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9556996824 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:27 PM, 09th Feb                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:28 
 PM, 09th Feb                     hello                    Hello Mayar           09:29 PM, 09th Feb                     hello                    My order number is 9556996824           09:29 PM, 09th Feb                     hello                    It was supposed to deliver Today           09:29 PM, 09th Feb                     hello                    And I got massage also that my parcel is out for delivery           09:30 PM, 09th Feb                     hello                    But it didn't came and now I got msg that is was due to COD was not available...what does it mean??           09:31 PM, 09th Feb                     hello                    It even didn't reach me           09:31 PM, 09th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:33 PM, 09th Feb                     hello                    Ok sure           09:33 PM, 09th Feb                     hello         
            Hello           09:35 PM, 09th Feb                     hello                    Are you there?           09:35 PM, 09th Feb                   mayar                   Please note that your order currently out for delivery and will arrive within 1-2  The courier will call you on your contact no # 971504862984 If the delivery has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           09:35 PM, 09th Feb                     hello                    Ok           09:36 PM, 09th Feb                     hello                    Thanks           09:36 PM, 09th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:40 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3872961