Subject: Ticket Assigned - Conversation with ahmad khadim
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Feb 2022 18:02:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmad  khadim ahmad  khadim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmad  khadim Bot:  Hi Ahmad  Khadim ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556181881            09:18 PM, 07th Feb                     ahmad  khadim                    Ok           09:19 PM, 07th Feb                   Abdulqader                   Hi Ahmed, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:19 PM, 07th Feb                     ahmad  khadim                    This is my order number 9556437331 I am not receive what I order           09:19 PM, 07th Feb                     ahmad  khadim                    Please check and let me know           09:20 PM, 07th Feb                     ahmad  khadim                    And I received 2 pec not 3           09:20 PM, 07th Feb                   Abdulqader                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item missing so that we can investigate further and assist you accordingly with this.           09:21 PM, 07th Feb                     ahmad  khadim                    Ok           09:22 PM, 07th Feb                     ahmad  khadim                             09:22 PM, 07th Feb                     ahmad  khadim                    This 2 I received           09:22 PM, 07th Feb                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:23 PM, 07th Feb                   Abdulqader                   Is there anything else may I assist you with?           09:24 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:26 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864131