Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Feb 2022 16:43:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi again! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527274566            08:34 PM, 08th Feb                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:35 PM, 08th Feb                     hii                    Hi good evening...           08:35 PM, 08th Feb                   mayar                   Good evening           08:36 PM, 08th Feb                     hii                    My last order was delivered but why my sukraan           08:36 PM, 08th Feb                     hii                    Point still same its not yet change..           08:37 PM, 08th Feb                     hii                    My last orders amounts 213           08:37 PM, 08th Feb                   mayar                   Could you please share your order number so that I can assist you further?           08:37 PM, 08th Feb                     hii                    Yup           08:38 PM, 08th Feb                     hii                    9556792457           08:38 PM, 08th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           08:39 PM, 08th Feb                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           08:39 PM, 08th Feb                   mayar                    We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.               08:40 PM, 08th Feb                   mayar                   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           08:40 PM, 08th Feb                     hii                    Go           08:40 PM, 08th Feb                     hii                    Ok           08:40 PM, 08th Feb                   mayar                   Is there anything else i can help you with?            08:41 PM, 08th Feb                     hii                    Noo           08:42 PM, 08th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:43 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3868333