Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Feb 2022 00:11:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns The cosmetics section of centrepoint at mirdif City Centre is big place of fraud and staff are rude, crooked and cheat. I really had a bad experience. My wife purchased a lipstick shade but was handed over a different shade which she selected. She brought it home and opened it and realised it was totally a different shade. When we went to return the manager said that we cannot return as it was open. How we would know the shade until it was used. It was a clear fraud by the sales agent who delivered gave another shade from the one which was shown and trued upon. I really felt cheated and the manager behavior was like she doesn't care. It's totally unethical and irresponsible behavior from the cosmetic staff.  Will never buy anything from there. Our money got wasted and thr rude behavior from the manger was traumatic. Never will advise anyone to visit the store f
 or cosmetics. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3826186