Subject: Ticket Assigned - Conversation with muni raju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 20:01:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muni raju muni raju                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muni raju Bot:  Hi Muni Raju ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96551585616            11:51 PM, 07th Feb                     muni raju                    I am recently kappa t shirt its too long i need to exchange           11:51 PM, 07th Feb                   mayar                   Hi Muni,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:51 PM, 07th Feb                     muni raju                    I am recently buy Kappa T Shirt Round neck           11:52 PM, 07th Feb                     muni raju                    Its too long i need to return it           11:52 PM, 07th Feb                   mayar                   Could you please share your order number so that I can assist you further?           11:52 PM, 07th Feb                     muni raju                    8156804148           11:53 PM, 07th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           11:54 PM, 07th Feb                     muni raju                    Ok           11:54 PM, 07th Feb                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           11:57 PM, 07th Feb                   mayar                   we do not have an exchange option available online at this time. You can return online purchases through the below three channels:           11:57 PM, 07th Feb                   mayar                   1- You can contact our customer support team at (1800871) to book an appointment to receive the returned product. 2- You can also book an appointment to receive the returned product online by logging in to your account and going to the order history and then clicking on “Order Number” from this page (https://www.centrepointstores.com/), and choosing the products you want to return . 3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.           11:57 PM, 07th Feb                   mayar                   Is there anything else i can help you with?            11:59 PM, 07th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:01 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864583