Subject: Ticket Assigned - Conversation with amali ayesha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 19:59:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amali ayesha amali ayesha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amali ayesha Bot:  Hi Amali Ayesha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9556388452 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  053133829            11:52 PM, 07th Feb                 
     amali ayesha                    The size of the clothes I bought was a mistake so I returned and they took the clothes back. But I want to order again.           11:52 PM, 07th Feb                   mayar                   Hi Amali,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:52 PM, 07th Feb                     amali ayesha                    Hello Mayar           11:52 PM, 07th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           11:54 PM, 07th Feb                     amali ayesha                    What I really want to know is where to order again for the return order           11:56 PM, 07th Feb                   mayar                   We would like to inform you that we have processed the refund of amount (117 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 
 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           11:56 PM, 07th Feb                     amali ayesha                    Okay thank for you           11:58 PM, 07th Feb                   mayar                   We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.           11:59 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864578