Subject: Ticket Assigned - Conversation with lady bai aserma mama
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 19:27:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lady bai aserma mama lady bai aserma mama                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lady bai aserma mama Bot:  Hi Lady Bai Aserma Mama ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your ref
 und will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0097470766849            11:17 PM, 07th Feb                     lady bai aserma mama                    I want to ask about sukran  card  how i to know i have balance           11:17 PM, 07th Feb                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:18 PM, 07th Feb                     lady bai aserma mama                    No how
  can i know  sukran points           11:20 PM, 07th Feb                   mayar                   Could you please share your order number so that I can assist you further?           11:20 PM, 07th Feb                   mayar                   Hi Lady, I'm not getting a response from you. Are we still connected?           11:22 PM, 07th Feb                   mayar                   Hi Lady, I have not received a response from you still, please confirm if we are still connected?           11:24 PM, 07th Feb                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:26 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864492