Subject: Ticket Assigned - Conversation with my name is reshad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 19:22:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is reshad my name is reshad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is reshad Bot:  Hi My Name Is Reshad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9556769002 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509289126            11:14 PM, 07th Feb                   mayar                   Hi Reshad,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:15 PM, 07th Feb                     my name is reshad                    hello good evening           11:15 PM, 07th Feb                     my name is reshad                    i have issue with delivery           11:15 PM, 07th Feb                     my name is reshad                    today i was waiting for my delivery since 10 am until now           11:16 PM, 07th Feb                     my name is reshad                    but just now recived this           11:16 PM, 07th Feb                     my name is reshad                    Hi, we missed you! We were unable to deliver your order 9556769002 on 2022-02-07 23:09:22, reason: Customer no response. We'll make another delivery attempt soon. Click to give feedback https://tracking.fareye.co/tracking?TcgyG2jtNSFCiNq5Y2AHHJg7VaMth4id9Ced3gYG0co=#/ Stay Happy!           11:16 PM, 07th Feb                     my name is reshad                    nobody called me as i told you i was waiting sice morning           11:16 PM, 07th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           11:17 PM, 07th Feb                     my name is reshad                    ok           11:17 PM, 07th Feb                     my name is reshad                    i want to know how many times that qurier person called me when since morning i was waiting for his call           11:18 PM, 07th Feb                   mayar                   your order is out for delivery, it will arrive in 1-2 business days. If you do not receive your order within the specified time, please contact us again.           11:18 PM, 07th Feb                   mayar                   ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971509289126           11:18 PM, 07th Feb                     my name is reshad                    thats ok but why in above mag mentioned that i didnt answer the call ?           11:19 PM, 07th Feb                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer, the courier delivery will call you again and if you do not receive call within 1-2 days please contact us again.           11:20 PM, 07th Feb                     my name is reshad                    ok thanks           11:21 PM, 07th Feb                     my name is reshad                    bye           11:21 PM, 07th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:22 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864485