Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 18:49:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  522810105            10:36 PM, 07th Feb                     hi                    You won't always get to shop for FREE, but now you do! Remember the 500 BONUS SHUKRANS worth AED 25, use them up before 01/03/22. http://m.shk.do/QeruVvy0Could you please update on this           10:37 PM, 07th Feb                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:37 PM, 07th Feb                     hi                    Why it’s not showing in my shukran account           10:37 PM, 07th Feb                     hi                    You won't always get to shop for FREE, but now you do! Remember the 500 BONUS SHUKRANS worth AED 25, use them up before 01/03/22. http://m.shk.do/QeruVvy0           10:37 PM, 07th Feb                     hi                    Hi mayar           10:38 PM, 07th Feb                     hi                    Any update           10:38 PM, 07th Feb                     hi                    Hellloooo           10:39 PM, 07th Feb                   mayar                   please advise from where did revive this message           10:41 PM, 07th Feb                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           10:43 PM, 07th Feb                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           10:47 PM, 07th Feb                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:48 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864387