Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Feb 2022 19:34:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi again! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may
  take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528478644            11:25 PM, 06th Feb                   mayar                   Hi Ahmed,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:26 PM, 06th Feb                     ahmed                    thx mayar           11:26 PM, 06th Feb                     ahmed                    I'm asking after I confirm my order and any of the items
  not same size I'm looking for so I can return bk or no           11:27 PM, 06th Feb                     ahmed                    !?           11:28 PM, 06th Feb                   mayar                   Could you please share your order number so that I can assist you further?           11:29 PM, 06th Feb                     ahmed                    I didnt order yet just my basket is ready to pay now but I just want ask before I pay now on the app           11:29 PM, 06th Feb                     ahmed                    !?           11:31 PM, 06th Feb                   mayar                   yes, you can return the itesm           11:32 PM, 06th Feb                     ahmed                    OK thank you           11:33 PM, 06th Feb                   mayar                   We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.           11:33 PM, 06th Feb                                          View conversation i
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