Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 05 Feb 2022 17:16:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7356459241 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336447224            09:04 PM, 05th Feb                     hello                    Ok           09:04 PM, 05th Feb                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:05 PM, 05th Feb                     hello                    Hello           09:05 PM, 05th Feb                     hello                    My order is out for deliver           09:05 PM, 05th Feb                     hello                    Delivery           09:05 PM, 05th Feb                     hello                    But the driver was in my area ,, now he went to another area           09:05 PM, 05th Feb                     hello                    He did not call           09:05 PM, 05th Feb                     hello                    I need the items and Im waiting for him at home           09:06 PM, 05th Feb                     hello                    Since afternoon           09:06 PM, 05th Feb                     hello                    ??           09:07 PM, 05th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:08 PM, 05th Feb                     hello                    Ok           09:08 PM, 05th Feb                   mayar                   we would like to inform you that your order is our for delivery, and the courier partner will call within today           09:10 PM, 05th Feb                   mayar                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is  97336447224           09:10 PM, 05th Feb                     hello                    Can I have his number ?           09:10 PM, 05th Feb                   mayar                   We would like to inform you that we do not know the exact time, but if you receive a call from the courier  partner, please inform him of the appropriate time for you to receive the order           09:10 PM, 05th Feb                   mayar                   We don't actually have the contact details of the agent who carries your parcel. But be assured that he's going to contact you from his end once the shipment is nearby delivery location           09:11 PM, 05th Feb                   mayar                   Is there anything else i can help you with?            09:13 PM, 05th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:15 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3855648