Subject: New Reply Received - Re: Your order invoice is attached
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 20:52:09 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div>
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Dear Team,</div>
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Please note that I returned the item which I received instead of the one marked in yellow in the below screenshot. </div>
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I don't see that a return request was processed for this item and I can only see the return done for the defected skirt.</div>
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Would you please look into this ? </div>
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<img id="id-C58CC063-347B-41DB-864F-9BE058C02931" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNDMxMDg4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e8q8A6kY1rB4ofGOFkMmmXaX1UWn18Dsl6oCD5sgHUI" alt="Image.png" style="max-width: 100%"><br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, January 22, 2022 3:33:08 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3788599] - Re: Your order invoice is attached
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<div dir="ltr">Hi Samar,<br>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.
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<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3788599