Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 19:11:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Dear my order not for door delivery           10:56 PM, 04th Feb                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:57 PM, 04th Feb                     User                    Thank you           10:58 PM, 04th Feb                   mayar                   We would like to inform that  order is  click and collect  and it will arrive in 2-days, You’ll receive an SMS and an email when your order is ready for collection.           11:00 PM, 04th Feb                     User                    Dear Sunday I will leave oman           11:01 PM, 04th Feb                     User                    Could you please arrange tomorrow evening?           11:02 PM, 04th Feb                     User                    Please           11:03 PM, 04th Feb                   mayar                   please note that your order is out for delivery to store.you it will arrive with 1-2days and we will follow up with the courier team to delivery your order asap           11:04 PM, 04th Feb                     User                    ? after 1 day no body collect this order           11:06 PM, 04th Feb                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:07 PM, 04th Feb                   mayar                   Is there anything else i can help you with?            11:09 PM, 04th Feb                     User                    This will be your favor for me thanks a lot           11:10 PM, 04th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3852037