Subject: Ticket Assigned - Conversation with saranya nagammal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 16:39:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saranya nagammal saranya nagammal                    Bot:  Hi again! Bot:  Please enter your name Customer:  saranya nagammal Bot:  Hi Saranya Nagammal ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507193386            08:32 PM, 04th Feb                   mayar                   Hi Saranya,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:33 PM, 04th Feb                     saranya nagammal                    Hi , i requested for a return, but I need to cancel that           08:34 PM, 04th Feb                   mayar                   Could you please share your order number so that I can assist you further?           08:34 PM, 04th Feb                     saranya nagammal                    9556413545           08:36 PM, 04th Feb                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:36 PM, 04th Feb                   mayar                   we have cancelled the return request           08:38 PM, 04th Feb                     saranya nagammal                    Thank you, have a good evening           08:39 PM, 04th Feb                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:39 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3851624