Subject: Ticket Assigned - Conversation with aisha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 Jan 2022 18:50:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisha aisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aisha Bot:  Hi Aisha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9555966308 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507133705            10:38 PM, 30th Jan                     aisha                    Ok           10:38 PM, 30th Jan                   mayar                   Hi Aisha,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:38 PM, 30th Jan                     aisha                    Hi           10:38 PM, 30th Jan                     aisha                    My order was suppose to come today but it dint           10:39 PM, 30th Jan                     aisha                    Didn’t           10:39 PM, 30th Jan                     aisha                    9555966308 this is the order number           10:40 PM, 30th Jan                   mayar                   Please confirm if you are contacting regarding the following order number: 9555966308           10:40 PM, 30th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:40 PM, 30th Jan                     aisha                    Yes           10:40 PM, 30th Jan                     aisha                    Ok           10:40 PM, 30th Jan                   mayar                   Please note that the order (9555966308 ) has been placed successfully, and it will arrive in 1-2 business days. If you do not receive your order within the specified time, please contact us again.           10:42 PM, 30th Jan                   mayar                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is  971507133705           10:42 PM, 30th Jan                     aisha                    Yes           10:43 PM, 30th Jan                     aisha                    But it was suppose to come today           10:44 PM, 30th Jan                     aisha                    Why was it cancelled           10:44 PM, 30th Jan                   mayar                   If the delivery has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           10:46 PM, 30th Jan                   mayar                   Is there anything else i can help you with?            10:48 PM, 30th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3830005