Subject: Ticket Assigned - Conversation with my name is neelu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 19:56:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is neelu my name is neelu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is neelu Bot:  Hi My Name Is Neelu ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  01 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581135084            11:47 PM, 29th Jan                     my name is neelu                    I want to pay by shukraan how can i do please help me           11:47 PM, 29th Jan                   mayar                   Hi Neelu,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:48 PM, 29th Jan                   mayar                   To pay with your Shukrans, your CentrepointStores.com and Shukran accounts must be linked. Here's how to link them together: You’ll first need to create a CentrepointStores.com account. If you already have a CentrepointStores.com account, link your Shukran membership to it by clicking on the Shukran tab in the My Account section. And here's how you can pay with your Shukrans: 1. Sign in to your account on CentrepointStores.com. 2. The 'Pay with Shukrans' slider on the Payment page will help you decide how many points you can spend and calculate your discount. 3. Use the slider to get your desired savings.           11:50 PM, 29th Jan                   mayar                   Note: Shukran points must be 200 points or more for payment via Shukran.           11:51 PM, 29th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           11:52 PM, 29th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:55 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3826150