Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 18:50:19 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Courier Tracking - FP012522002830<div>I Return 2 Jeans Black and Blue to the pick up driver mobile number 0588370947. He told me it's ok even if I return 2 jeans even though I requested black instead of blue. Because there are no options to click the blue jeans. so I clicked the black but decided to return both. I attached the screenshots of my conversation with the pick up driver and the tracking number.</div>
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<div>On Sat, 29 Jan 2022 at 21:05, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rowena,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We have checked and we would like to inform you that regarding your recorded date, our courier partner has been picked up only the item (Sustainable Skinny Fit Solid High-Rise Jeans with Button Closure). However, we request you to please share with us the tracking number or the return slip that the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
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<div>Note: Case will automatically close if no response received within 24 hours</div>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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<div><font color="#000000">Best Regards,</font></div>
<div><font color="#000000">Rowena F. Febrada</font></div>
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<img src="https://docs.google.com/uc?export=download&amp;id=1_ssY4iKGkgEm5atrXFGeynWzv1vCnzlU&amp;revid=0BxvwU2Xb1oIuVkMxNmlOL21hWTZoOHZPYW1CR3VROEd0Skt3PQ" width="96" height="28"><br>
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<font color="#000000">Taft St. </font><font color="#000000">Poblacion Dumalag, Capiz, Philippines</font>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043301956202'>RETURN MESSAGE 1.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043301956203'>RETURN MESSAGE 2.jpeg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043301956204'>LANDMARK.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3814897