Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 05:42:41 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Sir/Madam,<div><br></div>
<div>I returned the 2 jeans. because both were loose on me. if you have size 26 will be ok, for exchange. </div>
<div>1.) Full length Jeans with button closure and pocket detail (blue) size 28"</div>
<div>2.) Sustainable skinny fit solid, High rise jeans with button (Grey) size 28"</div>
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<div>Please check and if ever not possible to change for the size 26. I have attached the screenshots here that show no options to return the blue.</div>
<div>So instead I click the blue jeans I choose to check the black jeans for refund. but the black fitting was ok, I can put on a belt.</div>
<div>I decided to return both when the delivery guy came to pick up the items. <b style="background-color:rgb(255,255,0)">Please also refund the 24dhs for the blue jeans.</b>
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<div>Thank you.</div>
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<div>Kind regards,</div>
<div>Rowena Febrada</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 29 Jan 2022 at 02:45, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Rowena,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 29) on (1/28/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div><font color="#000000">Best Regards,</font></div>
<div><font color="#000000">Rowena F. Febrada</font></div>
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<img src="https://docs.google.com/uc?export=download&amp;id=1_ssY4iKGkgEm5atrXFGeynWzv1vCnzlU&amp;revid=0BxvwU2Xb1oIuVkMxNmlOL21hWTZoOHZPYW1CR3VROEd0Skt3PQ" width="96" height="28"><br>
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<font color="#000000">Taft St. </font><font color="#000000">Poblacion Dumalag, Capiz, Philippines</font>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043301864263'>CENTERPOINT.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3814897