Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Jan 2022 18:26:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522947257            10:15 PM, 28th Jan                     hi                    K           10:15 PM, 28th Jan                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:15 PM, 28th Jan                     hi                    Hi mayar           10:16 PM, 28th Jan                     hi                    I am regular customer if splash           10:16 PM, 28th Jan                     hi                    I do online shopping most often           10:16 PM, 28th Jan                     hi                    I used Extra15 discount code till yesterday           10:16 PM, 28th Jan                     hi                    Now it shows it got expired           10:17 PM, 28th Jan                     hi                    Can you help me to provide some other new discount code so that i can get 15% off.           10:17 PM, 28th Jan                     hi                    Are you there  mayar?           10:18 PM, 28th Jan                   mayar                   we would like to inform you that The voucher code can only be used once, on a single transaction – per head/credit card/registration.           10:18 PM, 28th Jan                     hi                    I use this code always sir .many times           10:19 PM, 28th Jan                     hi                    Can you provide some other code plz           10:20 PM, 28th Jan                   mayar                   we are sorry to inform you that we do not have any promo code available at this time we request you to please visit the our website to see the current offers  https://www.centrepointstores.com/ae/en/offers           10:21 PM, 28th Jan                   mayar                   We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.           10:25 PM, 28th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3821967