Subject: Ticket Assigned - Conversation with rohini
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Jan 2022 17:26:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rohini rohini                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rohini Bot:  Hi Rohini ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527191134            09:18 PM, 28th Jan                   mayar                   Hi Rohini,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:19 PM, 28th Jan                     rohini                    Hai           09:20 PM, 28th Jan                     rohini                    My husband brought me a dress from splash stores and it is not fitting me so can I return it and exchange it with other dress without going to the store           09:21 PM, 28th Jan                   mayar                   we do not have enough information regarding the store exchange or return policy . we request you to visit nearest store so they can assist you optimally?           09:24 PM, 28th Jan                   mayar                   Is there anything else i can help you with?            09:25 PM, 28th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:26 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3821827