Subject: Ticket Assigned - Conversation with rasha sinan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Jan 2022 16:45:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rasha sinan rasha sinan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rasha sinan Bot:  Hi Rasha Sinan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8155847483 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96566333911            08:38 PM, 28th Jan                   mayar                   Hi Rasha,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:38 PM, 28th Jan                     rasha sinan                             08:39 PM, 28th Jan                     rasha sinan                    I have received this msg           08:39 PM, 28th Jan                     rasha sinan                    Inform me that payment was not done           08:39 PM, 28th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           08:39 PM, 28th Jan                     rasha sinan                    But the payment is already summed from my bank account           08:40 PM, 28th Jan                     rasha sinan                    I've checked with my bank , and the procedure was a success           08:40 PM, 28th Jan                     rasha sinan                    Ok . I'll wait for your confirmation           08:40 PM, 28th Jan                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           08:41 PM, 28th Jan                   mayar                   Please note that the order (8155847491 ) has been placed successfully, and it will arrive in 2-1 business days. If you do not receive your order within the specified time, please contact us again.           08:41 PM, 28th Jan                   mayar                   Is there anything else i can help you with?            08:44 PM, 28th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:45 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3821703