Subject: Ticket Assigned - Conversation with samar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Jan 2022 18:52:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samar samar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samar Bot:  Hi Samar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8155611641 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096567686767            10:39 PM, 27th Jan                   mayar          
          Hi Samar,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:42 PM, 27th Jan                   mayar                   Could you please confirm is this your correct phone number 96567686767?           10:46 PM, 27th Jan                   mayar                   Hi , I have not received a response from you still, please confirm if we are still connected?           10:49 PM, 27th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:52 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3818986