Subject: Ticket Assigned - Conversation with ayan ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Jan 2022 20:18:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayan ismail ayan ismail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ayan ismail Bot:  Hi Ayan Ismail ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504554584            12:08 AM, 25th Jan                   mayar                   Hi Ayan,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:09 AM, 25th Jan                     ayan ismail                    Hi mayar           12:09 AM, 25th Jan                     ayan ismail                    I have retuned some items today so i would like to know how i will the refund amount           12:10 AM, 25th Jan                     ayan ismail                    *get           12:11 AM, 25th Jan                   mayar                   Could you please share your order number so that I can assist you further?           12:11 AM, 25th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:14 AM, 25th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:17 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3807199