Subject: Ticket Assigned - Conversation with malak
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 Jan 2022 18:19:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with malak malak                    Bot:  Hi again! Bot:  Please enter your name Customer:  malak Bot:  Hi Malak ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4655408380 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433080231            10:09 PM, 24th Jan                   mayar                   Hi Malak,G
 ood evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:11 PM, 24th Jan                     malak                    Ok           10:11 PM, 24th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           10:15 PM, 24th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:18 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3806893