Subject: Ticket Assigned - Conversation with cherey sapad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 24 Jan 2022 16:23:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cherey sapad cherey sapad                    Bot:  Hi again! Bot:  Please enter your name Customer:  cherey sapad Bot:  Hi Cherey Sapad ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer m
 ay take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96555263076            02:14 AM, 22st Jan                     cherey sapad                    Not now pls           02:15 AM, 22st Jan                   Abdulqader                   Hi Cherey, thank you for contacting us. I'm Abdul
 qader. I will be happy to help you.           02:15 AM, 22st Jan                     cherey sapad                    Okay           02:15 AM, 22st Jan                     cherey sapad                    I return my order on jan. 13 why until now i dont have a refund           02:16 AM, 22st Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:16 AM, 22st Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           02:21 AM, 22st Jan                     cherey sapad                    8123046827           02:23 AM, 22st Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           02:26 AM, 22st Jan                     cherey sapad                    Okay           02:26 AM, 22st Jan                   Abdulqader                   We sincerely apologize for any inconvenience ca
 used,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:27 AM, 22st Jan                     cherey sapad                    Okay, thanks           02:28 AM, 22st Jan                   Abdulqader                   Is there anything else may I assist you with?           02:29 AM, 22st Jan                     cherey sapad                    No more,.           02:29 AM, 22st Jan                     cherey sapad                    Thank you.           02:29 AM, 22st Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:29 AM, 22st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3794998