Subject: Ticket Assigned - Conversation with hell
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Jan 2022 18:45:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hell hell                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hell Bot:  Hi Hell ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  050-1691234            10:27 PM, 23rd Jan                     hell                    Hello i requested a return of item from online and there is no response           10:28 PM, 23rd Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:29 PM, 23rd Jan                     hell                    Hello           10:29 PM, 23rd Jan                   mayar                   Could you please share your order number so that I can assist you further?           10:29 PM, 23rd Jan                     hell                    Kindly check with my email           10:29 PM, 23rd Jan                     hell                    I have onky placed one order online           10:30 PM, 23rd Jan                     hell                    [email-masked]           10:30 PM, 23rd Jan                     hell                    And i have requested one item retuen           10:30 PM, 23rd Jan                     hell                    But there is no appropriate response when retuen           10:30 PM, 23rd Jan                     hell                    Hello           10:31 PM, 23rd Jan                     hell                    Mr Mayar           10:31 PM, 23rd Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:34 PM, 23rd Jan                   mayar                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 1- 2 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: . If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           10:42 PM, 23rd Jan                   mayar                   Is there anything else i can help you with?            10:42 PM, 23rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:45 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3802779