Subject: Ticket Assigned - Conversation with muhammad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Jan 2022 17:29:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad muhammad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad Bot:  Hi Muhammad ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  333333333            09:16 PM, 23rd Jan                     muhammad                    ok           09:16 PM, 23rd Jan                   mayar                   Hi Muhammad,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:17 PM, 23rd Jan                     muhammad                    will i get cash on returns if i buy online           09:19 PM, 23rd Jan                   mayar                   if paid cash on delivery and  you return the items through the app the amount will refund in you account is app           09:22 PM, 23rd Jan                   mayar                   and if you return in the store you can ask for cash           09:22 PM, 23rd Jan                     muhammad                    ok thhanks           09:23 PM, 23rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:29 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3802495