Subject: Ticket Assigned - Conversation with bilal zia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Jan 2022 18:03:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilal zia bilal zia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bilal zia Bot:  Hi Bilal Zia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9555110360 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543581161            09:54 PM, 21st Jan         
           mayar                   Hi Bilal,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:55 PM, 21st Jan                     bilal zia                    Hi mayor           09:55 PM, 21st Jan                     bilal zia                    I have mistakenly I ordered same item 2 times I want to cancel one order           09:55 PM, 21st Jan                     bilal zia                             09:56 PM, 21st Jan                     bilal zia                    Hi           09:58 PM, 21st Jan                   mayar                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.           09:59 PM, 21st Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           10:00 PM, 21st Jan                   mayar                   Sorry I did not receive any response from you.  I'll be s
 tepping out of chat for now, but feel free to chat with us again if you need help.           10:03 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3794558