Subject: Ticket Assigned - Conversation with jomon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Jan 2022 17:29:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jomon jomon                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jomon Bot:  Hi Jomon ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565790083            09:18 PM, 20th Jan                   mayar                   Hi Jomon,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:19 PM, 20th Jan                     jomon                    I have a return I already make request           09:19 PM, 20th Jan                     jomon                    Today one man call me and ask my location but he didn’t came           09:20 PM, 20th Jan                     jomon                    I’m going to india in this sunday           09:20 PM, 20th Jan                     jomon                    Tell them to collect by Saturday           09:21 PM, 20th Jan                   mayar                   Could you please share your order number so that I can assist you further?           09:21 PM, 20th Jan                     jomon                    We’ve received your return request. Hi Jomon Skariah, thank you for getting in touch with us. Here’s how your return 1001992109 for order 8137000846 will work. Our delivery partner will pick up your return in around 2-5 business days           09:22 PM, 20th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:24 PM, 20th Jan                   mayar                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (96565790083). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           09:25 PM, 20th Jan                   mayar                   Is there anything else i can help you with?            09:27 PM, 20th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:28 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3791394