Subject: New Reply Received - DAMAGE OF MISTOTES SOLID BACKPACK OF ORDER NO 9512860350
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Jan 2022 07:15:30 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  DAMAGE OF MISTOTES SOLID BACKPACK OF ORDER NO 9512860350  Ticket comment <div dir="auto">Good day !<div dir="auto"><br></div>
<div dir="auto">Thank you for your response.</div>
<div dir="auto">But it was on offer that I bought the backpack, it was around Aed 90 I guess. </div>
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<div dir="auto">Please do the needful to issue the refund for the same amount. </div>
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<div dir="auto">Thank you !</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 19 Jan 2022, 2:14 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sheima,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr">We are sorry for this inconvenience  caused , this is not the shopping experience we wanted you to have with us, we would like to offer you a voucher for ( AED 30), if you agree please confirm your wish so that we can assist you.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3771712