Subject: Ticket Assigned - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 19 Jan 2022 21:08:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Order no 9523423015 
We have returned Both open pen box black and blue to your pickup person on return request .

But we see that refund under processing show only for black pen 23.36 
But blue pen refund is not showing under refund
Plz do the Refund processing for even blue pen for AED 23.36 again
Both box black and blue were returned to your pickup person due to fewer pen in both box and both box were opened box.

Plz confirm refund is under way for AED 46.65 not just for AED 26.36 ..since both black and blue pen sets were returned on same time in plastic wrapping way it was given to us..
Mufazzal I Gohar
055-9928072 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3787476