Subject: New Reply Received - order number: 9522752048
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Jan 2022 17:20:04 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  order number: 9522752048  Ticket comment <div dir="auto">Hi <div dir="auto"><br></div>
<div dir="auto">Bilal did not give me any return receipt. He is from landmark and he spoke with Aya from the customer support team.</div>
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<div dir="auto">Please check with him he collected the white top and went. Aya confirmed me to handover the white top to Bilal. </div>
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<div dir="auto">Now as you have received the item, please let me know if the refund of my blue top has been initiated and by when will it be credited back to my credit card. </div>
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<div dir="auto">Await your response, </div>
<div dir="auto">Thanks &amp; Regards, </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 19 Jan 2022, 14:44 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi latha,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><span style="font-size:14px"><br></span><span style="font-size:14px">We apologize for the inconvenience you have faced.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">Can you please provide us with the return slip that was handed to you by the shipping representative when you handed the product or confirm that you have returned the wrong item you had received under the AWB (RP011722002133) so that we can check for you and serve you as it should.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Thanks again for your cooperation!</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Do not hesitate to contact us if you have any other inquiries.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Your Friends,</span><br><span style="font-size:14px" dir="ltr">The Support Team.</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3741426